LG CNS (064400) announced on the 5th that it has won Korea Airports Corporation's "KAC AI Master Plan (ISMP) Establishment" project, supporting the artificial intelligence transformation (AX) of the country's airport industry.
The project aims to establish a mid- to long-term strategy and implementation roadmap for applying AI across the entire operations of 14 airports nationwide, including Gimpo, Gimhae and Jeju. Through this project, LG CNS will take on the role of concretizing Korea Airports Corporation's AI strategy and establishing the master plan. Using AI, the company will identify core services including airport operational optimization, customer service innovation and the establishment of a safety management system. To this end, LG CNS will carry out the entire process, from AI strategy consulting to AI and data architecture design, AI governance establishment, proof of concept (PoC) for key tasks, and the establishment of implementation plans for follow-up projects.
A representative service to be provided by LG CNS is an "agentic AI"-based safety management service. When an abnormal situation occurs at an airport, field staff can leave a voice record of the situation, and the AI agent automatically organizes it to generate a draft report and guides response procedures for each situation. Once this model is concretized, it will reduce the reporting burden on field staff in emergency situations and enable swift initial responses.
LG CNS will apply its AX experience accumulated across various industries such as public, finance, manufacturing and logistics, along with its generative and agentic AI, cloud, and data technology capabilities, to this project. Through this, the company plans to expand its AX business portfolio into the airport and aviation sectors.
Bae Min, Executive Vice President and head of LG CNS's Financial and Public Business Division, said, "This project goes beyond simply establishing an informatization strategy to designing the direction of the AI transformation of Korea's airport industry. Based on the AX capabilities LG CNS possesses, we will contribute to realizing Korea Airports Corporation's AI-based future airport model."
