Wrtn Launches User Committee to Bolster AI Service Trust

Technology|
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By Kim Ji-young
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null - Seoul Economic Daily Technology News from South Korea

Wrtn Technologies, an artificial intelligence (AI) service platform company, officially launched a "User Committee" to strengthen user protection and service safety and reliability, holding its first meeting, the company said on the 13th. The User Committee was introduced to enhance the level of ethical responsibility and user protection required as AI services become deeply embedded in daily life.

Through the committee, Wrtn plans to proactively reflect the perspectives of external experts across its service policies and product development, and to operate it as a practical channel for discussions aimed at protecting user trust. The company plans to combine perspectives from different areas of expertise, including AI ethics and philosophy, cognition and psychology, and law, to examine services from the user's viewpoint and reflect the results of discussions in actual products and policies.

The User Committee consists of a total of four external experts, including the chairperson. The chairperson is Lee Sang-wook, a professor of philosophy at Hanyang University, and the members include Sun Ji-won, a professor at Hanyang University School of Law; Lee Yoon-hyung, a professor of psychology at Yeungnam University; and Hwang Hye-jin, an attorney at law firm DLG.

At the first meeting, Chairperson Lee Sang-wook said, "If a company is negligent in protecting users, it will have to pay enormous tangible and intangible costs. As top experts from each field are participating, I will present opinions to enable ethical technology innovation and business grounded in the field, rather than abstract discussions."

Lee Se-young, CEO of Wrtn, said, "Wrtn has grown rapidly over the past few years, but as the pace of growth accelerated, the question of 'is there any responsibility being missed behind the convenience of technology' grew heavier, and we must fulfill our responsibilities accordingly. We will listen carefully to the valuable voices of the external expert members and faithfully reflect them in actual products and policies."

Original reporting by Kim Ji-young for Seoul Economic Daily.

AI-translated from Korean. Quotes from foreign sources are based on Korean-language reports and may not reflect exact original wording.

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