GOYANG — The city of Goyang in Gyeonggi Province has newly identified 144 vulnerable people in care blind spots using big data from the National Health Insurance Service (NHIS), the city said on the 9th.
The city conducted a full survey of 1,972 people suspected of falling into care gaps from the 8th of last month to the 3rd of this month. The survey targeted at-risk households with anticipated complex care needs, including those whose long-term care grade applications were rejected or dismissed and those not using home-based care benefits.
The survey confirmed 144 people as eligible for integrated care services, and the city immediately began connecting them to services. The 1,359 people who declined to use the services were classified as "potential users" for continued management.
Integrated care staff at 44 neighborhood community service centers carried out the survey through a combination of household visits and phone consultations. They comprehensively assessed residents' living conditions, health status, availability of caregivers, and use of welfare services.
Integrated care is a system that supports seniors and people with disabilities in receiving care services where they live, rather than in hospitals or nursing facilities. The city operates the program under the brand "Goyang Ondol."
"Even if residents do not need help right now, we will continue communicating with them and promoting the program so they can be connected the moment they need it," a Goyang city official said. "Through big data integration and proactive outreach administration, we will build a Goyang with no care blind spots."
