The city of Namyangju in Gyeonggi Province said Tuesday it has established its "2026 Proactive Administration Action Plan" and is moving forward with full-scale implementation.
The plan was drawn up based on the policy direction of the 9th popularly elected government, encapsulated in the phrase "the answer always lies on the ground." Field communication with citizens has been set as the core value of proactive administration.
At the heart of the plan is the "Outreach Proactive Administration Citizen Communication Tour," which will run from the second half of the year. The city will directly visit administrative sites broken down by region and social group, as well as by occupation and profession.
The city will listen to citizens' opinions and connect field-proposed tasks to priority proactive administration projects and regulatory reform tasks. Through this, the city aims to pursue "citizen sovereignty administration," in which citizens participate as agents of city governance rather than merely as policy beneficiaries.
The city will also strengthen support for public officials. It will help civil servants make proactive decisions through a decision-making support system for proactive administration, and expand institutional protections such as audit immunity and litigation support.
Rewards will also be increased. The city will operate a proactive administration mileage program year-round, providing incentives to civil servants who produce results in areas such as regulatory improvement, collaborative administration, and complaint resolution. Outstanding cases will also be selected through a proactive administration competition in which citizens participate directly.
"Proactive administration is the attitude needed to reduce inconvenience for citizens and improve administrative services," a Namyangju city official said. "We will make the voices of citizens the starting point of city governance and create changes that people can feel."
