Incheon Metropolitan City's Waterworks Headquarters is expanding its free tap water quality testing service "Incheon-style Water Care" from private homes to schools, daycare centers, senior welfare facilities, and community children's centers.
According to the Waterworks Headquarters on the 4th, Incheon-style Water Care is a service where water quality inspectors visit each household directly to test five items on-site—turbidity, pH levels, residual chlorine, iron, and copper—and provide immediate results. User satisfaction reached 95% last year, prompting the agency to significantly expand testing coverage starting this year due to strong public response.
To accommodate the service expansion, the Waterworks Headquarters increased the number of water quality inspectors, called "Water Coordinators," from 26 to 28. The move reflects growing demand for water quality management among residents of island areas under the newly established Yeongjong-Ongjin Water Service Office this year.
A new contactless sample collection method will also be introduced for citizens who find daytime visits difficult, such as single-person households and dual-income families.
If test results exceed standards for any item, a detailed secondary test covering 13 items will be conducted at the Clean Water Research Institute. Households requiring improved water supply conditions will be guided to replace pipes through the indoor water pipe improvement support program.
Applications for free tap water quality testing can be made through the Water Love website, Michuhol Call Center, or by phone or visit to the local water service office.