Workday Launches Enterprise-Specialized AI Agent Platform in Korea

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By Kim Ji-young
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Heo Jung-yeol, Country Manager of Workday Korea. Photo courtesy of Workday - Seoul Economic Daily Technology News from South Korea
Heo Jung-yeol, Country Manager of Workday Korea. Photo courtesy of Workday

Workday, an enterprise artificial intelligence (AI) platform company, has officially launched its business AI platform "Sana" in Korea, setting its sights on the enterprise AI market.

Workday announced this at its annual global customer event, "Workday Elevate Seoul 2026," held Tuesday at the Westin Seoul Parnas in Gangnam-gu, Seoul. Sana, which Workday unveiled at the event, is a platform that integrates AI into the company's systems and processes. Its defining feature is that AI agents operate within the boundaries of the company's security policies, audits, and compliance rules. According to Workday, this allows users to obtain results without hallucinations even in sensitive tasks such as human resources and finance.

For example, if an employee asks Sana, "How many vacation days do I have left?", the platform can provide an accurate answer within seconds. When given requests such as "Create a dashboard showing Workday's hiring stages and interview feedback," or "Set up a task to review emails containing receipts each month, compare them against policy, and send me a report for approval before submission," the related tasks are performed automatically. In fact, 7-Eleven has used Workday's program to automate 95% of its hiring process.

Workday attributed this capability to the fact that, from the outset of its service, it designed systems such as finance, HR, and payroll under a single data, security, and architecture model, and has operated them for 20 years. Huh Jung-yeol, the new country manager of Workday Korea, said, "Because Workday has been provided as a single integrated platform from the start, the payment lines, approval systems, and compliance accumulated by client companies over years of use function as the law for AI. Sana's AI agents are controlled within the authority set by the company and cannot circumvent legal regulations."

Sana integrates with Gmail, Google Calendar, Google Drive, Microsoft Outlook Calendar, Microsoft Outlook Email, Notion, Salesforce, and Slack. Employees can perform tasks across multiple systems through a single conversation, without having to search or log in to each service individually. At the same time, even when Sana connects with external programs, its AI agents operate within the scope of the company's security, compliance, and authority rules.

Workday currently has 11,000 customers and 75 million users worldwide. AI transactions generated through these users alone have reached 1.2 billion. Josh Zwane, vice president of global solution marketing at Workday, said, "Using external general-purpose AI agents can produce answers that actually violate regulations or are inaccurate. The advantage of Sana's AI agents is that they deliver rapid AI answers within guardrails."

Original reporting by Kim Ji-young for Seoul Economic Daily.

AI-translated from Korean. Quotes from foreign sources are based on Korean-language reports and may not reflect exact original wording.

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