SK AX is expanding its enterprise generative artificial intelligence (AI) business by partnering with OpenAI, following similar moves by Samsung SDS and LG CNS.
SK AX announced Friday that it had signed a "service partner agreement for enterprise AI business cooperation" with OpenAI. Through this partnership, SK AX plans to provide AI environments tailored to each company's business operations and security requirements, based on OpenAI's ChatGPT Enterprise.
Generative AI tools such as ChatGPT have been rapidly spreading within companies, but many firms are struggling to connect them to existing business processes and systems to generate tangible results. "Shadow AI" — where internal staff use AI for work without separate security and management frameworks — is also emerging as a risk. To address these concerns, the two companies plan to combine ChatGPT Enterprise-based AI environments with SK AX's capabilities in designing, building, and operating industry-specific systems, aiming to boost overall productivity and resolve data security concerns.
SK AX provides integrated services spanning all areas of AI transformation (AX), including ▲consulting ▲multi-agent development and operation through internal system integration ▲establishment of security and governance frameworks ▲change management for employees. AI architects, data specialists, and industry-specific domain experts participate together to ensure generative AI can be stably applied in companies' actual work environments. ChatGPT Enterprise offers security and privacy protection features optimized for corporate environments. It expands the scope of business applications based on its ability to analyze and understand vast amounts of documents at once, along with advanced data analytics and various customization functions. SK AX links and operates these capabilities in line with corporate systems and workflows to enhance the effectiveness of AI utilization.
"We will help companies achieve genuine AI transformation — not just adopting AI, but redesigning internal structures, business processes, ways of working, and governance through AI integration," SK AX President Kim Wan-jong said. "Through our partnership with OpenAI, we will realize 'AI augmentation' that makes the work done by people and companies more valuable."
"For ChatGPT Enterprise to deliver its value, it is important that it operates in line with each company's business systems and workflows, premised on security and data control," said Anthony Russell, Head of Partnerships for Asia-Pacific at OpenAI. "SK AX is a partner capable of applying AI to real business operations, based on its long-standing understanding and experience with industry-specific systems and data structures."
