LG Electronics announced on the 12th that it participated in the accessibility conference "CSUN AT 2026," held over four days starting March 9 (local time) in Anaheim, California, showcasing various customer solutions that enable people with disabilities and elderly customers to easily use its products.
CSUN AT is an Assistive Technology event hosted by California State University, Northridge (CSUN). It is recognized as the world's largest conference focused on accessibility.
LG Electronics set up an exclusive exhibition booth at the event, allowing visitors to directly experience products and services designed to enhance accessibility for customers with disabilities and senior citizens.
This year's exhibition featured the first public unveiling of a new kiosk developed jointly with Dot, a company specializing in braille devices. The product integrates various accessibility technologies including a braille panel, sign language guidance, and screen reader functions to ensure convenient use by customers with disabilities. Wheelchair users or customers of shorter stature can adjust the height of the kiosk stand by pressing a button.
A visually impaired visitor who experienced the kiosk said, "With voice guidance alone, it was difficult to accurately distinguish information with similar pronunciations, so I had to repeatedly confirm prices and payment status. The braille panel allows me to clearly verify the information, which increases reliability."
A dedicated space was also set up for experiencing the AI home hub ThinQ ON. There, LG Electronics demonstrated technology using IoT sensors that provides alerts through light instead of sound, enabling convenient use by people with hearing impairments.
Other exhibits that drew significant visitor interest included the "LG Comfort Kit" accessories that help users easily operate home appliances regardless of gender, age, or disability status, as well as visual and auditory support features built into LG OLED TVs such as "Voice Menu Reading," "Sign Language Menu Reading," and "Simultaneous Hearing Aid and Speaker Audio."
This marks LG Electronics' second consecutive year participating in CSUN AT. Last year, the company became the first home appliance manufacturer to participate. This year, it expanded engagement with participating companies, academic experts, and disability organizations, exchanging views on technology development directions to reduce customer inconvenience. The company also focused on meeting more customers to introduce its accessibility improvement efforts and gather feedback.
LG Electronics is conducting various activities to improve accessibility in home appliance usage, including the "Home Appliance School Project" that helps children and teenagers safely use products, and the "LG for Everyone" campaign that introduces product and service usage methods through videos for customers with disabilities and senior citizens.
Hong Sung-min, Head of ESG Office, said, "This exhibition participation is intended to more actively communicate LG Electronics' sincere commitment to improving accessibility," adding, "We will continue our efforts to realize our ESG vision of 'Better Life for All' so that everyone can freely enjoy technology regardless of gender, age, or disability status."
