Naver Partners with Police to Combat Voice Phishing Fraud

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By Roh Hyun-sub
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Naver signs MOU with National Police Agency for 'Prevention and Eradication of Telecommunications Financial Fraud' - Seoul Economic Daily Technology News from South Korea
Naver signs MOU with National Police Agency for 'Prevention and Eradication of Telecommunications Financial Fraud'

Naver announced on the 24th that it has signed a memorandum of understanding with the Korean National Police Agency for "prevention and eradication of telecommunications financial fraud."

The signing ceremony was held at the Integrated Response Unit conference room of the Seoul Metropolitan Police Agency. Attendees included Yoo Bong-seok, Naver's Chief Risk Officer (CRO), and Shin Hyo-seob, head of the Police Agency's Telecommunications Financial Fraud Integrated Response Unit.

Through this agreement, Naver and the Police Agency will jointly address the growing threat of sophisticated phishing crimes, including voice phishing and fraudulent investment chat rooms, which are spreading across various internet platforms.

Naver plans to deploy a "triple prevention network" leveraging its artificial intelligence and security technologies to preemptively suppress criminal attempts on its platforms, supporting the Police Agency's crime prevention efforts.

First, Naver will train its spam filtering AI on platforms such as BAND using the latest criminal data accumulated by the Police Agency during investigations, including deceptive phrases and keywords impersonating institutions or celebrities.

When suspicious posts are detected on the platform, warning pop-ups will be displayed according to internal criteria, and preemptive measures will be taken to prevent further damage.

The company will also implement a fast-track sanction system to detect criminals accessing its platforms and quickly restrict accounts used for fraudulent purposes. When the Police Agency shares real-time lists of "fraud phone numbers" that have been urgently blocked by telecommunications carriers through 112 emergency reports and simple tip-offs, Naver will restrict users registered with those numbers to prevent additional harm.

Additionally, Naver and the Police Agency agreed to build an automated detection system to block malicious apps from running on devices. The Police Agency will provide information on the latest malicious apps used in voice phishing schemes impersonating official institutions. Naver will integrate this data into its various services including Naver App, Naver Pay, and Whale browser. When users launch these apps, a security module will safely detect the presence of malicious apps on the device, immediately warn users, and prompt deletion.

"With voice phishing and investment chat room scams spreading through platforms, this MOU with Naver will be a practical and symbolic milestone that dramatically raises barriers to criminal entry," said Shin Hyo-seob, head of the Police Agency's Telecommunications Financial Fraud Integrated Response Unit. "We will further strengthen our public-private security partnership to protect citizens' valuable assets."

"Naver has made efforts in various areas to provide a safe internet environment, including improving pattern detection tools against external phishing site lures," said Yoo Bong-seok, Naver CRO. "Going forward, we plan to build a faster and more advanced response system through cooperation with the Police Agency and continuously strengthen our user protection capabilities."

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AI-translated from Korean. Quotes from foreign sources are based on Korean-language reports and may not reflect exact original wording.