GS Retail held an "AX Field Case-Sharing Session" at GS Tower in Yeoksam, Seoul, on the 6th, aimed at driving field-centered artificial intelligence (AI) transformation, the company said Wednesday.
The session was arranged to share cases of field-centered AI transformation (AX) that GS Retail has pursued, and to discuss the execution foundation for expanding employees' AI application experience into organization-wide capabilities. About 150 people, including executives and leaders of major divisions, attended the event online and offline.
At the event, cases were shared in which employees defined their own work problems and created solutions using AI. In the first part, AX cases already underway in the field, such as a "store diagnosis site" and a "store impact analysis system," were introduced. In the second part, preparations for expanding field-centered AX into organizational capabilities were presented.
GS Retail is preparing a "sandbox" that allows outputs such as AI created by individuals to be safely verified and shared, a "data village" that continuously accumulates data that is easy for AI to use, and common technical standards to enhance the consistency and stability of systems. The company is also pursuing a "Forward Deployed Engineer (FDE) training program" to cultivate field-oriented talent capable of identifying AX tasks within each organization and leading them through to execution.
GS Retail plans to use this sharing session as an opportunity to expand the direction of its AX efforts from "identifying best practices" to a stage of "turning them into organizational assets." Kim Hak-min, head of GS Retail's AI Data Division, said, "GS Retail will continuously build and actively support the environment needed—including data, systems, and education—so that field-level AX can be executed more quickly."
