Personal information has been leaked from streaming service Tving. The company said it has reported the breach to government authorities and is investigating its cause and scope.
Tving disclosed the data breach in a notice on the 3rd. Leaked information included user IDs, names, dates of birth, genders, phone numbers and email addresses. The company said resident registration numbers and payment-related information were not affected, as it does not retain such data.
The incident occurred when an unidentified hacker accessed a database storing personal information and transmitted personal data files externally, according to the company.
Tving said that upon detecting the breach, it blocked the external access route and reported the incident to the Korea Internet & Security Agency (KISA) in accordance with relevant laws, and is now investigating the precise cause and extent of the impact. The company advised users to change their passwords.
In an official apology issued the same day, Tving CEO Choi Joo-hee said, "We failed to protect the information that users entrusted to us, and the responsibility lies entirely with Tving." She added, "Upon confirming the incident, we implemented the necessary response measures and are currently cooperating fully with the investigation by the government and relevant authorities." Choi continued, "We are individually notifying affected users," and pledged, "We will take responsibility to the end for damage relief and user protection."
