Coupang has decided not to include a non-litigation clause in its compensation plan for a personal data breach.
Harold Rogers, interim CEO of Coupang Korea, made the announcement at a joint parliamentary hearing on the data breach Wednesday.
When asked by Rep. Hwang Jung-a of the Democratic Party of Korea whether the compensation terms would include a provision requiring customers to waive civil and criminal lawsuits, Rogers replied, "There are no conditions attached to the vouchers."
Asked whether the company would seek reduced damages in future lawsuits based on customers' acceptance of the compensation, he said, "If there is a lawsuit, this will not be a mitigating factor."
Coupang announced in late November that it would provide purchase vouchers to 33.7 million customers who received data breach notifications. The compensation includes vouchers for Coupang products (5,000 won), Coupang Eats (5,000 won), Coupang Travel products (20,000 won), and Arlux products (20,000 won).
After the compensation plan was announced, law firm Illo had warned customers to exercise caution, stating that the terms "may include a 'non-litigation agreement clause' stipulating that using the coupons would be considered full settlement of all compensation and that customers would waive all future civil and criminal claims."
